We're glad you asked!
We currently take care of this manually on the backend for all of our creators and members.
Please reach out to support@sunroom.so with the following details so we can take care of this for you as quickly as possible:
- Your username
- Email address associated with your account
- Previous payment information (to verify your account)
- Updated payment information (routing number, account number, and name of your bank)
Have more questions or need additional support? Feel free to submit a ticket request using our chatbot (located in the lower righthand corner of this screen) or email us on support@sunroom.so speak to us directly!