We're sorry this happened! Here's a few things to check if you find yourself locked out of your account:
- Check to make sure your phone number is correct
- Make sure you've included any zeros in your phone number and area codes
- Make sure your email address is the original one you’ve signed up with
If all of this information seems to be correct, reach out to us at firstname.lastname@example.org and we'll look into it for you ASAP.