My app is frozen/content won't load for me!

Oh no! We're sorry to hear you're experiencing this.

Please refer to our troubleshooting guide for some common quick fixes here. 

In short: 

• Force close the Sunroom app
• Ensure you are on the latest version of the app.  
• Turn your mobile device on & off again. 

Have more questions or need additional support? Feel free to submit a ticket request using our chatbot (located in the lower righthand corner of this screen) or email [e-mail] to speak to us directly!