General help

Web

• Do the community guidelines vary from the app to the website?
  
• Is my content still protected by Sunblock on web?
  
• I'm a creator why can't I upload content on the website?
  
• I'm a creator how do I make sure my members know to purchase on web not the app?
  
• If I buy a membership on the Sunroom website will it still appear in my app?
  
• Why are Sunroom prices 30% cheaper on the website than the app?
  

Sunroom Basics

• What's the difference between free and paid Memberships?
  
• Sunbeams
  
• Searching for a creator
  

Safety

• User reporting and blocking
  
• I am being bullied, how can you help?
  
• Content protection & SunBlock
  

Troubleshooting and Support

• Content Loading Issues
  
• My app is frozen
  
• I'm locked out of my account
  
• Troubleshoot problems on Sunroom
  
• Change the status of push notifications
  

Community Guidelines & Moderation

• Community Guidelines
  

Technical Questions

• Contact us
  

Login and Account

• I need to change details on my account
  
• Delete Sunroom account
  

Security and Guidelines

• Is nudity allowed on Sunroom?